Excel Pak Limited a growing leader in the transcription industry since 2005, provides fast, accurate, and high-quality transcription services for healthcare and corporate clients. For the last 15 years, we have effectively partnered with hospitals and medical practices across the nation by integrating state-of-the-art transcription technology with superior customer services.

Excel Pak Limited is a Transcription Service company specializing in all your transcription needs. We understand the need to develop successful relationships with our clientele. So we deliver on our promises and are committed to Responsiveness: 24/7 turnaround and around-the-clock support.  Industry Language Experts: Clinical documentation specialists are well-trained and experienced in achieving the highest level of accuracy.  Quality Assurance: A rigorous auditing process that ensures both accuracy and consistency in all content.  Security: Whether we are interfacing with your EMR system or transferring documents electronically, all processes are protected to ensure maximum security of information.  Nationwide: User-friendly digital dictation system services medical communities across the country.  Flexible: Solutions customized to meet your unique transcription needs.

Step 1 – Dictation

Telephone Call in
Simply dial our 1-800 number and leave your dictation over the telephone. We give you the flexibility and control to leave your dictation at the touch of a button and are Toll-Free.
Hand-held Digital Recorders

Using a wide variety of digital recorders, we recommend Olympus, simply dictate in the normal way. As a small hand-held device, this can be anywhere and at any time. It couldn’t be more simple or user-friendly. At the end of the day or whenever it is convenient to you, simply plug your hand-held recorder into your PC using the cable provided and upload the audio files, it’s that easy! This can be done from any PC with an internet connection; you are not tied to any one piece of equipment.


Step 2 – Dictation Received

Our system automatically logs your dictation and allocates the corresponding individual Doctor template. Creating individual document templates for each of our Doctors ensures we provide the exact formatting requirements every time. Doctors can amend or update their layout requirements at any time.

Step 3 – Medical Transcription

All our transcriptionists are split into specialist teams. Each Doctor is allocated an individual transcriptionist, this ensures quality through familiarization on a regular basis.

Step 4 – Quality Control

Every transcript completed by our transcriptionists go to our Quality Control Department. Here they are checked again word by word against the original dictation by a senior transcriptionist known as an Editor.

Step 5 – Output and Complete

All files are visually checked for correctness, signed off, and delivered to the Doctor’s secure output directory where the files are retrieved.

Excel Pak Limited provides accurate, high-quality Medical Transcription, Technology & Back-Office Services to Hospitals, Private Clinics, and Doctors.

We transcribe records pertaining to many work areas, including:

  • History and Physical
  • Oncology
  • Cardiac catheterization report
  • Radiography reports
  • procedure notes
  • Chart notes
  • Discharge Summary
  • EEG reports
  • Progress report
  • Radiology report
  • Operative notes
  • Rehabilitation notes
  • ECG reports
  • Psychiatric evaluation

Excel Pak Limited

specialized in providing medical transcription services for all medical disciplines including but not restricted to:

  • Allergy/Immunology
  • Oncology
  • Family Practice
  • Pediatrics
  • Internal Medicine
  • OB/GYN
  • Dermatology
  • Orthopedics
  • Gastroenterology
  • Radiology
  • Urology
  • Cardiology
  • Ophthalmology
  • Endocrinology
  • Psychiatry
  • Neurology

Turn Around Time: Our short Turn Around Times are made possible by the experience and quality of our medical transcriptionists. In fact, our clients find that we can often deliver services even faster than the competitive times we promise. Audio files transmitted to us at the end of a client’s working day can often be retrieved as transcribed documents the following morning. Capitol Medical Technologies works on a 24-7-365 basis. We are timely and efficient, meeting TATs and deadlines of all clients.

We also provide shorter turnaround times (as short as 4 hours) for emergency tasks designated as STAT by the submitting doctor. Due to our strategic location, abundant human resources, and state-of-the-art technology, we have the capacity to scale up to any volume level to complete a task within specified time constraints. Clients can rest assured that the work will be completed faster and the reports will be available sooner.

A few work types that we handle and their typical TATs (Turn Around Times) are:

1. Clinic NotesTAT = 12 hours
2. Procedure NotesTAT = 12 hours
3. LettersTAT = 12 hours
4. Progress NotesTAT = 12 hours
5. History and PhysicalTAT = 12 hours
6. Operative ReportTAT = 12 hours
7. Consultation ReportTAT = 10 hours
8. Discharge SummaryTAT = 12 hours
9. Rehabilitation ReportsTAT = 12 hours
10. Outpatient SurgeryTAT = 12 hours
11. STAT reportTAT = 4-8 hours

HIPAA and Security

Excel Pak Limited combines the best-outsourced transcription service with a HIPAA compliant, Secure Internet-based document management and distribution system.

This document provides information on the systems and procedures Capitol Medical Technologies Inc. has implemented to comply with HIPAA requirements related to the NExcel Pak Limited Mail product. These systems and procedures fall into three categories: Administrative Procedures, Physical Safeguards, and Technical Data Security.

Dictation Solution

This is the newest form of dictation/transcription. This system provides total freedom to do your dictation wherever and whenever you want. Hand-held digital is based on the same principle as the Voice files. Used with a special station provided by Excel Pak Limited, the dictation can be downloaded to your PC and transferred to Excel Pak Limited via E-mail to be forwarded to your transcriptionist. Once the transcription is completed, it will be E-mailed or couriered back to you. If sent back to you via E-mail, the dictator can review and edit it as necessary and it can be printed directly at your office.

Benefits:

  • Portable dictation anywhere, anytime.
  • Secure.
  • Equipment is provided by Excel Pak Limited (contact us directly for details).
  • Transcribed reports are back to you the following day.
  • All dictations to be transcribed can be reviewed before transmission.
  • Voice downloaded into your PC for secure Internet transfer to Excel Pak Limited for transcription.
  • No voice files are involved, so there is no chance of voice files wearing out or going bad

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