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Third-Party Verification

Call Center, Telemarketing

What is a third-party verification service?

Third-party verification is a process through which businesses can get information about customers and employees verified by independent service providers. Organizations selling products/offering services over the phone or online typically use a third-party verification service to get the authentic information. The service provider confirms accurate details about a customer who is placing an order for a new service or product or requesting product alteration or return.

The process that Excel Pak follows to render third-party verification services

We, at Excel Pak, understand that having validated information readily available is critical for any organization for seamless operation. Our team of experts leaves no stone unturned to ensure quality service delivery. Processes that we follow to deliver superior third-party verification services are:

Personalized call script creation:

No two businesses operate in a similar manner, so no two businesses can have a similar type of call script. Thus, our professionals work in close corporation with you to devise a protocol that is followed by our operators while carrying out third-party verification. Information is verified diligently by asking appropriate questions without creating any confusion. Information is gathered according to your unique requirements, and comprehensive reports are generated for your review.

Security Assured:

We make use of the latest tools and techniques to ensure the security of your business asset. You can stay rest assured that your customer’s data is in safe hands. We continuously upgrade our system to keep abreast of the latest developments in technology.

Bilingual Representation:

Elimination of this language barrier enables us to render optimal third-party verification services. We have a team of bilingual live-voice agents who can help you in building trust and make your business more accessible to different communities at large.

Different types of third-party verification services that Excel Pak offers:

Employment verification services-

We help you empower your employment verification process with automated, uniform, and controlled information capture. Our team diligently verifies and validates an applicant\’s employment history and background check, from date of employment, job titles, role and responsibilities, and education history to reasons for leaving and criminal record reports.

Customer data verification-

Authentic information is not only significant for communication, but also for customer analytics. Customer data verification ensures the authentic information capture of the buyer’s billing and shipping address and email information. It further lessens undelivered packages and addresses correction charges. Our experts assess customer stability and authenticity via telephone verification to ensure seamless collection and delivery services.

Why choose Excel Pak for third-party verification services?

Excel Pak delivers real-time customer data verification services to ensure timely delivery of product shipments, and reduction of stress on operations and order fulfillment staff. Our team of experts with in-depth research and expertise makes accurate customer data available to help you take rational business decisions. We, at Excel Pak, help you in delivering exceptional customer service to clients without taking any of your time and instill an element of trust and confidence into your business.

We cater to a broad spectrum of businesses across industry verticals, right from healthcare, multinational banks, financial institutions, and retail to Fortune 500 companies.

Our key differentiators that can help you gain a competitive advantage are:

  • We help you improve overall productivity with the use of innovative technological tools
  • We leverage the talent of our experts to strengthen your business image.
  • We strive to enhance client service with industry-specific dedicated support.
  • We help you capture lucrative opportunities by providing authentic data verification services
  • We ensure deliverance of quality third-party verification adhering to industry standards

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