Marketing is an essential part of a product`s success and can be, done through various different ways. It can often become an extremely time consuming and costly activity. We help establish our client`s targets and start to significantly, increase the amount of sales for any particular client by targeting masses in different areas using our dedicated and highly trained marketing teams. Using email or telephone, they can help lower your cost of marketing and selling, produce genuinely interested customers and help in strengthening the relationship between our client and their end-customers.
Customer service is the most important aspect for any company. By outsourcing this important department to Excel Pak Limited ’ customer service teams, our clients can be assured, of customer satisfaction with quality. We operate 24/7 operational facilities, we can guarantee you round the clock experts dealing with customer`s questions & feedback. Doctors , hospitals, banks, travel agents and other professionals can benefit greatly from our cost effective and highly trained customer service team. They can ensure that every customer`s order, is dealt with on time and any queries are promptly handled.
Virtual Receptionist Solution
In any office, the receptionist is the first point of contact. A smiling face and cheerful personality help in establishing a long lasting bond between the customer and the organization. We provide our customers with a cheerful and enthusiastic receptionist to greet their clients with a fresh face at any time, during the day. By means of a TV screen, the receptionist can perform duties of welcoming clients with a smiling face and answering phone calls without physically being there.
Survey and data Collection
Large organizations often require dedicated teams to carry out various surveys for a variety of purposes. We can carry out studies and researches and help you analyze and measure trends thus, helping you in forecasting and identifying important factors of your product`s demand, competence, and ranking. We can also help raise awareness for various different kinds of medical solutions, advancements, technological breakthrough, or help carry out studies indicating useful information that can be serve many purposes at a much lower cost.
Back Office Services
There are many places where the need to have back office support is vital. Excel Pak Limited’ Back Office Support skills provide clients the flexibility to pick, and choose the methodologies, complete outsourcing service center processing, or an ideal blend of offsite solutions. Back Office Advantages
Sometimes, the calls from different people to many manufacturers and retailers are simple to place a particular order and often these calls are lost because of the lack of focus or distraction. It can get extremely busy and costly to maintain a department for this, in house. We can take these orders on your behalf with all calls and information recorded and prompt follow-up. This ensures quality, efficiency, and timely handling of every order.
Registration and Reservation
Hotels, Airlines and many large service organizations require personnel to handle client registration or prior reservations. We can undertake these reservations and registrations by routing these important calls to our dedicated teams and help you save office space, cost and most importantly, valuable time. Every call is, handled with the utmost dedication and commitment and all relevant information is, passed to you, and back up is available on our servers at all times, for your review.
SEO ( Search Engine Optimization )
Search Engine Optimization is a strategy that is designed to promote your business online. Just like the best of the books can lie on the bookshelves of famous bookstores and become a victim of dust and worms year after year, a good website offering the most quality stuff, if not marketed and optimized in the right way, can become a victim of total neglect. We, at Excel Pak Limited are here to make sure that this does not happen to your business!
With the help of our dedicated team of professionals we guarantee large traffic, high ranking and visibility of your website over the internet. Whether your online business is international or local, we offer both global and geo based SEO. Through proven SEO strategies our goal is to achieve initial and long term benefits that include:
Excel Pak provides professional website design, development, and on-going maintenance services. We love to help small business establish their brand and improve their web presence. Irrespective of the size of your company, we have the expertise and the creativity to become your trusted partner in your web marketing efforts.
Website development is one of our core competencies. We understand that small businesses are on tight budget. We leverage Open source platform where necessary and integrate modules that already exist and save our clients’ money. We believe what is in the best interest of our clients is also in our best interest. We provide both front-end and back-end development based on the latest technologies and industry trends.
Real Estate Services
Excel Pak provides Real Estate Support Services for the growth of Real Estate Businesses all over the globe. Our services enable your Real Estate business to reach new heights of success by helping you manage your real estate processes, increase your productivity, and improve recognition in your local market.
Want more leads and increased exposure??? Let us boost your presence in your local market. By using the effective sources of print to online advertising, we make it possible for your business to gain public recognition. Kaya Real Estate Support Services will make it extremely easy for you to achieve your goals through Lead Generation so you get more and more sales opportunities and grow your business to its maximum.
Our Data Management team has supported a number of clients in a number of data entry and data mining projects. This includes online data entry and offline data entry jobs like Web Data Entry, E-Book Data Entry, E-Commerce Data Entry, Catalog Data Entry, Company Reports Data Entry, MS-Access Data Entry, Questionnaire Entry, Product Registration, Forms Data Entry, Excel Data Entry, etc. They have also worked on Data Mining tasks like finding the required information from different online resources and then entering this information in different types of documents or uploading it to client web applications.
Research and Analysis
Research and analysis is always an exciting endeavor for Excel Pak. Our research and analysis experts will dig into the expansive world of Internet resources to find data, information and statistics for your needs.
We prefer not to stop there, and continue to process and present the data and information in a form that best benefits your busines.
Our diverse portfolio includes online primary research, secondary research, data analysis (quantitative and qualitative) and documentation.
Social Media Marketing
The purpose behind having a strong social presence is positioning your business in a way that it builds credibility among your customers. If you’re credible for your customers, you won’t need sales pitches to sell them something. Definitely, it will not happen in a single day. There is a flood of social networking sites that are helping different businesses to get their share out of social web. All these sites are not meant for your business.
Identifying people who are talking about your business on different social channels, communicating with them to know their problems and sharing useful tips are some of the activities that lead you build a trustable and long-lasting relationship with your customers. The sites also provide the insight of your daily activities to let you know whether your strategy is producing results or not. On the basis of this analysis, you can improve your social media strategy. The goal is – making a trustable relationship with your customers available in a great number on different social networking sites. Excel Pak will help you in knowing the activities of your competitors at social web and then in making a strategy that builds your credibility among your customers to let you get a better business share from these sites.
Contact us to know in detail about our social media marketing services.
Medical transcription includes transformation of information from audio to text format for easy storage and documentation. We can lower the costs of this transformation and data storage to ensure that all sensitive information is, protected with utmost care and responsibility. Our agents are experienced Transcriptionists who perform this duty with ease and you will feel that difference, when you use Excel Pak Limited’ medical Transcriptionists. We will lower your costs and increase your efficiency no matter where you are, based and how much you spend.